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The Five Dysfunctions of a Team

The Five Dysfunctions of a Team: A Leadership Fable
By Patrick M. Lencioni

Author Patrick Lencioni captivates readers with his signature series of "leadership fables" to illustrate common challenges faced in the workplace. His latest narrative tells the story of Kathryn Petersen, a 57-year-old CEO, who is hired by the board of a distressed start-up, DecisionTech, to replace its co-founder and former CEO, 37-year-old Jeff Shanley. Jeff, who now heads the company's business development, was a popular CEO, but because of an increasingly turbulent, backstabbing environment that has developed in the 150-person company, he was forced to step aside. Kathryn's ensuing trials with her new team leads readers through a resolution of conflicts familiar to any manager or CEO. Following the story, Lencioni diagnoses symptoms and gives practical tips for addressing five common dysfunctions of a team:

  1. Absence of Trust
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results

Lencione’s book is a valuable desk-top reference for managers of all levels.
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