TrustWorks Webinars

Trust In a Multi-Generational Workforce

   (Recording will take a moment to start, but worth the wait.)

With Cynthia Olmstead, President of TrustWorks Group, Inc. and Rose Avila, Principal Consultant, RMA Consulting, Inc.

For the first time in the history of American business, four very different generations are working side by side and/or remotely in your corporation. Each generation brings its strengths as well as its perspectives. Understanding the differences between these generations can help businesses plan for change, implement new programs, and capture the different interests of its employees to ensure higher productivity and morale and ultimately profits.

This Webinar discusses the characteristics of the four generations and their strengths: the Veteran, the Baby Boomer, the X Gen and the Millenniums. It also highlights what each generation values and trusts and where there are potentials for trust erosion due to different perceptions and expectations. Executives will gain recommendations on how to honor the generational differences and utilize the strengths to create a high trust work environment which is productive and profitable. Learn how to work better and win in this economy within a multigenerational environment!

How to Rebuild Trust After Downsizing

With Cynthia Olmstead, President of TrustWorks Group, Inc. and Rose Avila, Principal Consultant, RMA Consulting, Inc.

As you down-size or right-size your organization, how do you approach restructuring? How do you keep your remaining workforce focused, positive, and productive?  How do you ensure that you don’t lose productivity and introduce wasteful “CYA” practices into your operation?  How do you promote trust with your customers?

This Webinar focuses on the important steps you must take to ensure employees and customers can trust where the organization is headed. From the CEO to the front line staff person, individuals need to be able to “talk trust” and keep a positive focus. Learn what to say and do so that your employees believe in your corporation and have confidence in your decisions.  Re-examine your approach with your customers so they continue to believe in your corporation and continue to do business with you.